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CSP Privacy and Cookies Policy
Crispin Speers & Partners Limited ("us") is data controller of your information and takes its responsibilities regarding privacy and security of customer information very seriously. This policy explains how we use information about our customers and how we protect your privacy.
CRISPIN SPEERS & PARTNERS LTD
DATA PROTECTION STATEMENT - 'PRIVACY NOTICE'
In accordance with Data Protection legislation, including General Data Protection Regulations (GDPR), we are advising you that any personal and/or sensitive data requested from you will be stored securely and will only be used in order to manage the contract of business, including insurance requirements, we are arranging for you where we have a legal obligation in handling your data. We may also have a legitimate interest in handling your data when dealing with third parties, such as your insurers. This information will only be made available to third parties, such as insurers or their claims handling agents, in order to further manage and service your insurance policy.
We will retain your information for a period of time which is necessary to ensure no further liability, such as any insurance claims, exists. This period will normally be 7 years from expiry of the policy but may be extended for certain types of business.
The types of data vary but typically include name, address, email address, telephone number and date of birth. Other details may be needed depending on the type of insurance required.
For certain types of business we may require sensitive information from you in order to arrange your insurance requirements or service any claims, for example, medical records, which may involve passing such information to insurers or their claims handling agents. If required we will seek your consent to this.
We will not transfer your data outside the EU. Your insurers and/or their third party agents may pass data outside the EU and if so, we will seek their confirmation that this is adequately protected.
You have the right to:-
- See a copy of the personal information we hold about you, free of charge
- Ask us to delete any of your personal data where there is no legitimate reason for continuing to hold it.
- To have any inaccurate or misleading data corrected or deleted
- Restrict the processing of your data
- Lodge a complaint with the Information Commissioners Office if you are unhappy with the manner in which we store or handle your data.
If you provide data to us about other people you must provide this notice to them before you pass their data to us. You must obtain their consent if this includes sensitive data such as health or criminal record data.
If at any time you wish to know what information we hold on you, or have any queries relating to the above, please contact our director responsible
for Data Protection issues at:-
Telephone: 020 7977 5700
Or write to:
Crispin Speers & Partners Ltd
St Clare House
London EC3N 1PE
Cookies and Tracking Technology
A "cookie" is a small data text file that is placed in on your computer by websites that you visit (in your web browser). They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use session cookies on this web site to recognise you each time you visit this site, and to make it easier for you to navigate our web site. A session ID cookie expires when you close your browser.
In addition we use Google Analytics; these cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form including the numbers of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google.
To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout
Most browsers will usually allow you to change the settings of your browser so that it does not accept cookies but if you do this please be aware that this web site will not operate. You may click here if you would like to learn more about cookies,(goes to BBC) and please click here for the procedures to turn off cookies within your browser. (goes to About cookies).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
When you request a quotation or apply to purchase an insurance policy online (where applicable on our websites) we use secure socket layer technology (SSL) that encrypts all information you input before it is sent to us. This ensures that the information is reasonably protected against unauthorised interception.
We also follow security procedures in the storage and disclosure of information which has been given to us, to provide an adequate level of security for that information.
It is important to remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Links to Other Sites
Intellectual Property Rights
The content of this web site may not be retrieved, displayed, modified, copied, printed, sold, downloaded, hired, reverse engineered or transmitted in any way without the prior written consent of Crispin Speers & Partners Ltd.
You may retrieve, display, copy, print or download the content on this site for legitimate personal use only and not for commercial exploitation.
You may not link to this web site or include this web site in part or in whole within another external web site without first obtaining written permission from Crispin Speers & Partners Ltd. We reserve the right to remove links to this site without notice at our discretion.
Instability of the Internet
The Internet is an inherently unstable medium. Errors, omissions, interruptions and delays of service may occur at any time. As a result we accept no responsibility in respect of such errors, omissions, interruptions or delays.
We do not guarantee that this site will operate either fully or in part on any specific computer equipment or in any specific software. There are no elements within this site that alter any of the configuration or other settings on any machinery used to view the site.
We accept no liability whatsoever (whether in contract, negligence or any other cause of action) for any damage, either temporary or permanent, occurring to either electronic equipment or software that might occur whilst using this site.
Remember the Risks Whenever You Use the Internet
Other Internet sites or services that may be accessible through our web site will have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions.
Changes in this Privacy Statement
We reserve the right to modify this privacy and cookies policy without notice and so you should check the position each time you visit our web site.
If you have any questions or suggestions about our Privacy and Cookies Policy, please contact us at the following address:
Crispin Speers & Partners Ltd
St Clare House
Crispin Speers & Partners Limited are Authorised and Regulated by the Financial Conduct Authority (FCA). Our registration number is: 311507.
Crispin Speers & Partners Limited, Registered in England No. 1960404. Registered Office: St Clare House, 30-33 Minories, London, EC3N 1PE